Terms and Conditions

  1. Purpose and Scope
    These General Terms and Conditions of Sale (hereinafter “GTC”) govern all services offered by Têtedoie & Co, a sole proprietorship, to any individual or legal entity (hereinafter “the Client”) wishing to utilize its event planning and furniture and decoration rental services (weddings, birthdays, civil unions, baptisms, etc.).
    Any order or reservation implies full, complete, and unconditional acceptance of these Terms and Conditions, which take precedence over any other document provided by the Customer. The Terms and Conditions in effect are those available on the website as of the date of the order.
  2. Services Offered
    Têtedoie & Co offers the following services, which are detailed in each individual quote:
    — Planning and coordinating events (weddings, birthdays, civil unions, baptisms, etc.)
    — Rental of furniture and decorative items
    — Delivery, setup, and pickup of rented equipment
    — Consulting and support for event planning
    Each service is subject to a customized quote that is valid for 30 days from the date of issuance. The quote signed by the Client constitutes a firm and final order.
  3. Orders and Reservations
    Reservations can be made by email at tetedoieandco@gmail.com, by phone at 06 65 03 97 70, or via the contact form on the website, subject to availability.
    The order is confirmed upon receipt by Têtedoie & Co of the quote signed by the Client and payment of the deposit specified in Article 4. No date will be reserved without these two elements.
    The Client agrees to provide accurate and complete information at the time of booking. Any subsequent changes must be reported in writing and may be subject to an amendment to the quote.
  4. Pricing and Payment Terms
    Prices are listed in euros (€), inclusive of all taxes. They are the prices listed in the quote provided to the Customer and remain valid for the duration of the quote’s validity period.
    Deposit: A deposit of 30% of the total amount, including tax, is required upon order confirmation. Payment of this deposit constitutes firm confirmation of the reservation.
    Balance: The remaining balance (70%) is due no later than 15 days before the event date, unless otherwise agreed in writing.
    Deposit: A deposit equal to 50% of the value of the rented equipment is required prior to rental. It will be refunded within 7 business days of the equipment’s return, minus any repair or replacement costs.
    Payment methods: bank transfer, check, or cash within the limits set by current law.
    Any late payment will result in the application of late payment penalties at the applicable statutory rate, as well as a flat-rate collection fee of €40 (Art. L441-10 of the Commercial Code).
  5. Delivery, installation, and pickup
    The delivery and installation terms are specified in the quote (location, date, and time). Delivery charges may apply depending on the distance and the volume of equipment, and are specified in the quote.
    Têtedoie & Co shall not be held liable for any delay in delivery due to force majeure, lack of access to the delivery location, or incorrect information provided by the Customer.
    The equipment will be picked up at the agreed-upon date and time. Any delay attributable to the Customer will result in additional charges.
  6. Customer Responsibility and Condition of Equipment
    The Customer is responsible for the equipment provided from the time it is delivered until it is actually returned. The Customer agrees to use the equipment for its intended purpose and to maintain it under normal conditions.
    Any equipment that is damaged, missing, or returned in a condition that does not match its original condition (as jointly verified at the time of return) will be billed to the Customer at its replacement value or the cost of repair. The security deposit will then be withheld in whole or in part.
    Têtedoie & Co assumes no liability for damage caused by the equipment to third parties, except in cases of proven defects in the equipment itself.
  7. Return of Equipment
     All requests for cancellation or modification must be submitted in writing to tetedoieandco@gmail.com with a request for confirmation of receipt. The effective date is the date the letter or email is received.
    In the event of cancellation, the following penalties apply depending on the time remaining before the event: more than 90 days prior, 50% of the deposit will be refunded; between 60 and 90 days, the deposit is retained in full; between 30 and 59 days, 50% of the total amount including tax is due; less than 30 days, the full amount including tax remains due.
    In the event of duly documented force majeure (death, emergency hospitalization, officially recognized natural disaster), Têtedoie & Co agrees to review the situation with understanding and may offer to reschedule the service without penalty. Any rescheduling to a later date is subject to availability and must be agreed upon in writing by both parties.
  8. Right of withdrawal
    In accordance with Article L221-28 of the Consumer Code, the 14-day right of withdrawal does not apply to services related to leisure, events, or rentals that must be provided on a specific date or during a specific period.
    Consequently, once the date of the event has been set and the order confirmed, the Customer may not exercise the right of withdrawal. The cancellation policy set forth in Article 7 applies.
  9. Third-party services
    Têtedoie & Co may engage third-party service providers (photographers, caterers, DJs, florists, etc.) in connection with the organization of the event. These service providers act on their own responsibility. Têtedoie & Co shall not be held liable for any failures on their part.
    When Têtedoie & Co coordinates service providers selected by the Client, it acts as an intermediary and cannot be held liable for any failure on their part. The Client is advised to verify that these service providers have their own insurance coverage.
  10. Images and photos
    The photographs and images displayed on the Têtedoie & Co website or in its marketing materials are provided for illustrative purposes only and are not legally binding. Actual decorations and setups may vary depending on availability, the venue, or the specific requirements of the project. Any specific setup must be specified in writing in the quote to be considered legally binding.
  11. Force majeure
    Neither party shall be held liable for failure to perform its contractual obligations in the event of a force majeure event as defined in Article 1218 of the Civil Code (an unforeseeable, unavoidable event beyond the parties’ control), including: natural disasters, officially declared epidemics, war, administrative prohibitions, and fire.
    The party invoking force majeure must notify the other party in writing within 48 hours of its occurrence. The parties will then consult to agree on the terms for postponing or terminating the service.
  12. Personal data
    Personal data collected in connection with these Terms and Conditions is processed in accordance with Têtedoie & Co’s privacy policy, which is available in the website’s legal notice. It is used exclusively for the purpose of managing the business relationship.
  13. Dispute Resolution and Mediation
    In the event of a dispute, the Customer agrees to first contact Têtedoie & Co by email to attempt to reach an amicable resolution.
    If an amicable settlement cannot be reached within 30 days, any consumer may seek free consumer mediation, in accordance with Articles L612-1 et seq. of the Consumer Code.
    Failing that, the competent courts in the jurisdiction where Têtedoie & Co has its registered office (44270 La Marne) shall have exclusive jurisdiction, subject to the mandatory rules of jurisdiction applicable to consumers.
  14. Applicable law
    These Terms and Conditions are governed by French law. In the event of any discrepancy between a translated version and the French version, the French version shall prevail.
  15. Contact
    For any questions regarding these Terms and Conditions:
    E-mail : tetedoieandco@gmail.com
    Phone: 06 65 03 97 70
    Address : 9 rue du Tenu, 44270 La Marne
Click Here

Scroll to Top