FAQ
Frequently Asked Questions
How far in advance of the event is the best time to hire an event planner?
Ideally, you should hire an event planner at least one year before the scheduled date, especially for large-scale projects and to ensure comprehensive planning. This allows you to proceed with confidence, select the right vendors, meet deadlines, and build a cohesive plan, step by step.
However, every situation is different. We’re also flexible when it comes to projects that are already underway, even if the event is three or four months away.
Can we contact you at any point along the way, even a few months before the event?
Yes, of course. You’re more than welcome to contact us even if planning has already begun or if the event is just a few months away.
Together, we’ll take stock of what’s already been planned, what still needs to be organized, the priorities, the vendors… The goal is to take some of the pressure off you quickly and bring clarity back to the planning process.
What is the difference between an event planner, a decorator, and a set designer?
The event planner coordinates the entire project: scheduling, vendors, budget, logistics, and execution.
The interior designer creates the visual atmosphere: colors, materials, furniture, flowers, tableware, and decorative details.
The set designer creates a cohesive, immersive world that gives the event a distinct identity.
Can you work within our budget?
Yes. We tailor the project to your preferences, priorities, and budget.
Our role is also to advise you on the best choices to ensure that the elements with the greatest impact are highlighted on the day of the event.
Do you work with your own vendors? Can you help us find some?
We have a list of trusted service providers that we tailor to your style, budget, location, and needs.
But we can also search for new service providers specifically for your project, compare your options, and help you make the right choices.
If you have already selected your service providers, we will, of course, work with them.
Will you be there on the day of the event?
Yes, if the package includes it. Our presence allows us to oversee the setup, the vendors, the timing, any unexpected issues, and the key moments of the day.
We want you to be able to fully enjoy your event without having to worry about the behind-the-scenes details.
How do I book a service?
You can contact us directly by phone, through the form on our website, or by email to tell us about your project, your date, your venue, and your needs.
Following this initial discussion, we’ll schedule an introductory meeting. This meeting will give us a better understanding of your background, your preferences, your wishes, and the overall vision for your event.
Following our meeting, we will provide you with one or two customized proposals, carefully designed and tailored to your project.
What are the payment options?
The reservation is confirmed upon receipt of the signed quote and terms and conditions, as well as payment of a deposit equal to 30% of the total amount, including tax.
Payment is then due in three installments: 30% at the time of booking, 40% three months before the event, and the balance 8 days before the event.
Payments may be made by bank transfer or check, in accordance with the general terms and conditions of sale.